Job information

  • Greece
  • Dutch, English, Finnish, German, Norwegian, Swedish
  • €17160 per annum, Benefits: + OTE
  • Permanent
  • Customer service and sales support
  • BH-30627
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Multilingual Customer Support Advisor
Relocation Opportunity to Athens, Greece

Ready to swap routine for a vibrant Mediterranean lifestyle while building an international career? We are recruiting Customer Support Advisors to join a leading customer experience operation in Athens, Greece. This is an excellent opportunity for candidates who are fluent in Finnish, Dutch, Swedish, Norwegian, or German and looking to develop their customer service skills within an international environment while enjoying a relocation package and performance-based rewards.

What’s in it for you?

  • Competitive salary package with monthly performance-based bonus opportunities.
  • Relocation support available for EU citizens moving to Athens.
  • Assistance with accommodation and settling into life in Greece.
  • Full training programme and ongoing career development opportunities.
  • International and multicultural working environment.
  • Long-term career progression with a globally recognised employer.
  • Modern offices located in the heart of Athens.

Key Responsibilities

  • Deliver customer support via phone, email and chat channels.
  • Assist customers with account-related enquiries and service requests.
  • Resolve billing, payment and technical support queries efficiently and professionally.
  • Troubleshoot customer issues and provide effective solutions.
  • Escalate more complex cases when required while ensuring a positive customer experience.
  • Maintain accurate customer records and follow company procedures.

What We’re Looking For

  • Fluency (C1-C2) in Finnish, Dutch, Swedish, Norwegian, or German.
  • Good level of English (B2 or above).
  • Strong communication and customer service skills.
  • Problem-solving mindset with the ability to remain calm under pressure.
  • Previous customer service, technical support or contact centre experience is beneficial but not essential.
  • High school diploma or equivalent.
  • Willingness to relocate to Athens, Greece.

About the Company

Our client is a global customer experience specialist supporting some of the worlds most recognised brands. Operating across multiple markets and languages, they provide high-quality customer support, technical assistance and digital customer care solutions. Employees benefit from a dynamic international environment, comprehensive training and excellent opportunities for career growth.

Languages Required: Finnish, Dutch, Swedish, Norwegian, or German.
Location: Athens, Greece
Relocation Support: Available for eligible candidates relocating from within the EU.

To apply, please send your CV in English and in Word format to Thomas.
languagematters is acting as an employment agency in relation to this vacancy.

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