Our client, an organisation that is active in the cosmetics industry, is looking for a Trilingual Customer Service Representative to join them in their London office due to a succesful launch in the DACH region. Due to the nature of their clients it is required that you speak fluent German in addition to French, Spanish or Italian. In this role you will be providing an outstanding customer experience and will aim to resolve customers‘ queries at first point of contact using your German and French, Spanish or Italian language skills. The company offers vitality health insurance and other benefits include discounted gym membership and health products. Additionally staff perks include (50% product discount and free promotional gifts) as well as team paid lunches and dinners. The company offers a hybrid scheme where you can work remotely 3 days per week.
Your responsibilities will include:
The ideal candidate will be a reliable, customer-oriented individual who has a positive can-do attitude with excellent German language skills. For this role it is important that you are able to demonstrate empathy to customers and can stay calm in challenging situations. You will be required to work from the London office on a daily basis where you will be part of a friendly, multilingual team. The company provides excellent training and provides opportunities for career progression.
To apply, please send your CV in English and in Word format to Valentina.
languagematters is acting as an employment agency in relation to this vacancy.