Italian and French speaking Customer Support Specialist

One of the leaders in the automotive industry is in urgent need of an Italian and French speaking Customer Support Specialist to join their international and dynamic team in Belgium. You will be the first point of contact to drivers that are experiencing the breakdown of their vehicle and then co-operating with the logistic and technical department to get them back on road as fast as possible. The role is 24/7 so you will also need to be flexible and available for evening, night-shift and weekend work.

Your responsibility will include:

• Manage breakdown cases in Italian and French all over Europe
• Partner with your colleagues and other departments to find the best solution
• Communicate with customers understanding their needs and follow defined breakdown processes
• Other ad hoc tasks

About you:

You are an outgoing person that enjoys working in a team. You know how to prioritise tasks and have great time-management skills. Benefits include a meal card, shift allowance (for evening/night and weekend shifts), transport costs.

Profile:

• Fluent in Italian and French (C1 or C2 level), same level of English is necessary
• Previous experience in a customer service role is desirable
• Experience working within a team, as well as knowing how to communicate with colleagues
• You are based in Belgium or open to relocate
• Bachelor’s or Master’s degree desirable

To apply, please send your CV in English and in Word format to Lorenzo.
languagematters is acting as an employment agency in relation to this vacancy.

Apply

• French speaking Technical Support Specialist

  • London, Hybrid
  • English, French
  • Permanent
  • £34000 - £41000 per annum

  Our client, a well-known FinTech organisation is looking for French-speaki...

  Diesen Job ansehen

• French speaking Customer Service Representative

  • London, Hybrid
  • English, French
  • Permanent
  • £26000 - £29000 per annum + Excellent benefits

  Our client, a top FinTech organisation is looking for French-speaking Cust...

  Diesen Job ansehen