Job information

  • London
  • Dutch, English
  • Up to £35000 per annum
  • Permanent
  • Customer service and sales support
  • NH 24014

An international blue chip company is looking for outstanding Dutch speakers to join their Customer Service team as an Order Management Specialist. The Dutch-speaking Order Management specialist will have excellent written and spoken communication and will be passionate about delivering top-level customer service. The purpose of the role is to significantly improve the customer service experience by processing orders and effectively resolving customer issues.

Your responsibilities will include:

  • Being the first point of contact, answering all customer and client queries via telephone and email across the Benelux market
  • Processing and tracking orders
  • Managing invoices and processing credit notes
  • Working closely with the accounts receivable team to resolve disputes

About you:

Within this role you are expected to be well-spoken, be able to communicate with people on all levels and have previous experience managing and dealing with customer/client orders. You will also have excellent growth opportunities and the chance to travel. This is an exciting role for a Dutch speaker who wants to develop their skill set. In return, you will receive great benefits such as a hybrid scheme, private healthcare and much more!


  • Required to be fluent in Dutch and English, both written and spoken
  • Previous experience in order management within a customer support or sales administration role
  • High attention to detail and problem solving skills
  • Strong communication skills and able to work in a fast-paced environment dealing with a high volume of orders

To apply, please send your CV in English and in Word format to Nina.
languagematters is acting as an employment agency in relation to this vacancy.


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